PaymentsJournal.com—May 6, 2022--Omnichannel payments and customer experience go hand in hand. If developing great customer experiences is the goal, omnichannel payments are the solution. Customers want to transact with whatever method they choose, and with the help of companies like NCR, merchants can deliver top-notch service through flexible payment options.
To learn more about omnichannel payments and how to implement an effective payments strategy, PaymentsJournal sat down with Chris Petersen, Corporate Vice President of Payment Solution Sales and Relationship Manager at NCR, and Don Apgar, Director of Merchant Services Advisory Practice at Mercator Advisory Group.