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Emerging Trends in Payments Fraud:
Understanding First-Person FraudThe webinar is collaboration amongst payment professionals to discuss various fraud trends in the ever-changing payments ecosystem. New technology and new payment solutions could allow for fraud schemes to be introduced quickly and move on once identified. The goal of the webinar is to share the evolution of fraud trends that we, as an acquirer, have experienced and to engage with others in the industry to share important knowledge.
Why You Should Attend: - Identify emerging first-person fraud vectors and patterns
- Assess the specific financial and reputational impact of first-person fraud on payment stakeholders
Panelists:  Dana Ciccarello
Risk and Compliance
Fiserv
Dana is a risk and compliance professional, working at Fiserv for more ten years. She is a seasoned leader with experience in transaction monitoring, card brand compliance pro-grams and operational efficiencies.
With her quality driven focus, her impact has led to a reduction in financial exposure and risk for small businesses and corporate clients.  Lauren Freeman
Director of Technical Fraud Investigations
Cyber, Fraud and Risk Division
Fiserv
Lauren Freeman is the Director of Technical Fraud Investigations within the Cyber, Fraud and Risk Division at Fiserv. The Technical Fraud Investigation Team provides fraud protection, detection, remediation expertise and manages fraud investigations across all business units and platforms in the global enterprise. Her team works extensively with Local, State and Federal Law Enforcement agencies in referring fraud investigations involving suspected merchant fraud or collusive activity.
Lauren is an active member of the Financial Coalition Against Child Sexual Exploitation (FCACSE) and serves as Co-chair representing Fiserv for the Rapid Response program which is a cross-industry partnership for both the International Center for Missing & Exploited Children (ICMEC) and National Center for Missing & Exploited Children (NCMEC). The Rapid Response Program provides actionable financial intelligence to law enforcement to help enhance and expedite critical research and recovery of abducted and exploited children. Prior to joining Fiserv, Lauren worked as a Special Investigator assigned to the Rackets Bureau for the Manhattan District Attorney’s Office. During that time, she worked alongside local, state and federal law enforcement agencies responsible for conducting long-term investigations into corrupt activities and criminal enterprises having involvement in organized crime, public corruption and construction labor fraud. Lauren also worked as an Adult Probation Officer for the Allegheny County (PA) Probation Department assigned to the High-Risk Electronic Monitoring Unit.  Crystal Donis
Risk Management
Fiserv
Crystal Donis is a seasoned leader with an extensive experience in Risk Management. She began her career at Fiserv, where she honed her skills in financial services and risk analysis.
Currently Crystal supports The Risk Monitoring Team, specializing in credit and fraud analysis. Her team plays a crucial role in identifying and addressing potential threats, ensuring safety and security of financial transactions and operations. With a strong back-ground in risk management, Crystal has developed a reputation for her strategic approach to minimizing risk and enhancing operational resilience.
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